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"9 New Customer Behaviors that Could Sink Your Company"

Customer behavior has changed more in the past few years than in the previous fifty. Nine new behavior trends in particular have huge implications.

This new guide explains these nine new behaviors, and how they could turn any organization upside down.

What's in the Guide:

• What these 9 new behaviors will mean for your digital customer experience strategy from now on
• Independent third-party data and rich visuals that make it easy to socialize these customer trends internally
• How Virtual Agent technology easily accommodates these new behaviors at scale, in every digital channel
• Clear visual guidelines on how to capitalize on these behaviors and leverage them to your advantage

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