How estate agents can attract, engage and retain the modern consumer.
Digital trends have rapidly accelerated since the start of the Covid pandemic. Both businesses and customers have adapted to a changing world in which interactions between them have become steadily and necessarily dependant on online-based communications and engagement. And things won’t go back to the way they were before.
Consumers have been conditioned to expect extraordinary and personalised interactions when buying a product or a service, and buying a house remains one of the most high-value, and therefore deeply emotional buying decisions that any consumer will make in their lifetime.
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