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"Go-Ahead Group harnesses the power of data to support social distancing and reassure bus users"

CitySwift's bus data engine powers unique technology that predicts bus capacity to help passengers make informed decisions about when to travel.

As coronavirus lockdown restrictions eased, the Go-Ahead Group needed to find a safe and reassuring way to encourage passengers back onto public transport. They knew they needed a modern solution to new requirements such as social distancing.

The Go-Ahead Group worked with the CitySwift team to develop and deploy a unique technology based on CitySwift’s specialist bus data engine and SwiftConnect API. The solution uses artificial intelligence to predict capacity levels for every bus, for any specific date and time. Information is continually updated based on actual bus loads, helping to provide predictions for the days and weeks ahead, while accounting for influential variables such as the reopening of businesses, leisure facilities, shops and schools.

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