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"Using Automation 360 and AARI, TaskUs crushes AHT goals and improves customer satisfaction"

Learn how TaskUs exceeded AHT goals and improved customer service

TaskUs provides next-generation customer experience (CX) that powers the world’s most disruptive companies. As part of its value proposition, TaskUs constantly looks for ways to improve the efficiency and productivity of clients who typically face process inefficiencies, poor call flow quality, and errors, among others. Automation offered a way to free employees from mundane, repetitive work and focus on higher-level tasks.

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