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"State of the Industry Post-COVID-19: CX Automation"
Download our eBook to get an understanding of the current state of the retail industry and what is yet to come as we continue to grapple with the COVID-19 pandemic
There is no segment of the retail industry that remains untouched by COVID-19. We’ve seen venerable brands declare bankruptcy. We’ve seen online shopping grow exponentially as customers shelter in place and we’ve seen predictions that the coronavirus might be what finally kills the American shopping mall.
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