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- Laptops
- Linux - Open Source
- Mac OS
- Memory Components
- Mobile Devices
- Presentation Software
- Processors
- Spreadsheets
- Thin Clients
- Upgrades and Migration
- Windows 7
- Windows Vista
- Windows XP
- Word Processing
- Workstations
- Enterprise Applications
- IT Infrastructure
- IT Management
- Networking and Communications
- Bluetooth
- DSL
- GPS
- GSM
- Industry Standard Protocols
- LAN - WAN
- Management
- Mobile - Wireless Communications
- Network
- Network Administration
- Network Design
- Network Disaster Recovery
- Network Interface Cards
- Network Operating Systems
- PBX
- RFID
- Scalability
- TCP - IP
- Telecom Hardware
- Telecom Regulation
- Telecom Services
- Telephony Architecture
- Unified Communications
- VPNs
- VoIP - IP Telephony
- Voice Mail
- WAP
- Wi-Fi (802.11)
- WiMAX (802.16)
- Wide Area Networks (WAN)
- Wireless Internet
- Wireless LAN
- Security
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- Software and Web Development
- .Net Framework
- ASPs
- Application Development
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"Show Me The Money: 3 Things You Need to Know About Tech Support Salaries"
Plus 8 Creative Ways to Supercharge Your Benefits Package
The US tech industry could face a shortage of at least 1.2 million tech workers by 2030, according to consulting firm Korn Ferry. And while hiring has slowed in many industries, HDI’s research revealed that only 10% of support centers planned to freeze hiring or reduce staff this year. What does this mean for service management in the years ahead? What can you do to keep top talent from leaving? To attract new talent?
Here are three things every IT leader needs to know about tech support compensation in 2022, plus eight creative ideas for boosting your benefits.
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