x
Join the VentureBeat Community
Free: Join the VentureBeat Community for access to 3 premium posts or videos a month.
Learn MorePlease wait...
By continuing, you are indicating that you accept our Terms of Service and Privacy Policy.
Research Library
The top resource for free research, white papers, reports, case studies, magazines, and eBooks.
Close
- Information Technology
- Data Infrastructure
- Data Tools
- Desktops, Laptops and OS
- Chip Sets
- Collaboration Tools
- Desktop Systems - PCs
- Email Client
- Embedded Systems
- Hardware and Periferals
- Laptops
- Linux - Open Source
- Mac OS
- Memory Components
- Mobile Devices
- Presentation Software
- Processors
- Spreadsheets
- Thin Clients
- Upgrades and Migration
- Windows 7
- Windows Vista
- Windows XP
- Word Processing
- Workstations
- Enterprise Applications
- IT Infrastructure
- IT Management
- Networking and Communications
- Bluetooth
- DSL
- GPS
- GSM
- Industry Standard Protocols
- LAN - WAN
- Management
- Mobile - Wireless Communications
- Network
- Network Administration
- Network Design
- Network Disaster Recovery
- Network Interface Cards
- Network Operating Systems
- PBX
- RFID
- Scalability
- TCP - IP
- Telecom Hardware
- Telecom Regulation
- Telecom Services
- Telephony Architecture
- Unified Communications
- VPNs
- VoIP - IP Telephony
- Voice Mail
- WAP
- Wi-Fi (802.11)
- WiMAX (802.16)
- Wide Area Networks (WAN)
- Wireless Internet
- Wireless LAN
- Security
- Servers and Server OS
- Software and Web Development
- .Net Framework
- ASPs
- Application Development
- Application Servers
- Collaboration
- Component-Based
- Content Management
- E-Commerce - E-Business
- Enterprise Applications
- HTML
- IM
- IP Technologies
- Integration
- Internet
- Intranet
- J2EE
- Java
- Middleware
- Open Source
- Programming Languages
- Quality Assurance
- SAAS
- Service-Oriented Architecture (SOA)
- Software Engineering
- Software and Development
- Web Design
- Web Design and Development
- Web Development and Technology
- XML
- Storage
- Agriculture
- Automotive
- Career
- Construction
- Education
- Engineering
- Broadcast Engineering
- Chemical
- Civil and Environmental
- Control Engineering
- Design Engineering
- Electrical Engineering
- GIS
- General Engineering
- Industrial Engineering
- Manufacturing Engineering
- Materials Science
- Mechanical Engineering
- Medical Devices
- Photonics
- Power Engineering
- Process Engineering
- Test and Measurement
- Finance
- Food and Beverage
- Government
- Healthcare and Medical
- Human Resources
- Information Technology
- Data Infrastructure
- Data Tools
- Desktops, Laptops and OS
- Chip Sets
- Collaboration Tools
- Desktop Systems - PCs
- Email Client
- Embedded Systems
- Hardware and Periferals
- Laptops
- Linux - Open Source
- Mac OS
- Memory Components
- Mobile Devices
- Presentation Software
- Processors
- Spreadsheets
- Thin Clients
- Upgrades and Migration
- Windows 7
- Windows Vista
- Windows XP
- Word Processing
- Workstations
- Enterprise Applications
- IT Infrastructure
- IT Management
- Networking and Communications
- Bluetooth
- DSL
- GPS
- GSM
- Industry Standard Protocols
- LAN - WAN
- Management
- Mobile - Wireless Communications
- Network
- Network Administration
- Network Design
- Network Disaster Recovery
- Network Interface Cards
- Network Operating Systems
- PBX
- RFID
- Scalability
- TCP - IP
- Telecom Hardware
- Telecom Regulation
- Telecom Services
- Telephony Architecture
- Unified Communications
- VPNs
- VoIP - IP Telephony
- Voice Mail
- WAP
- Wi-Fi (802.11)
- WiMAX (802.16)
- Wide Area Networks (WAN)
- Wireless Internet
- Wireless LAN
- Security
- Servers and Server OS
- Software and Web Development
- .Net Framework
- ASPs
- Application Development
- Application Servers
- Collaboration
- Component-Based
- Content Management
- E-Commerce - E-Business
- Enterprise Applications
- HTML
- IM
- IP Technologies
- Integration
- Internet
- Intranet
- J2EE
- Java
- Middleware
- Open Source
- Programming Languages
- Quality Assurance
- SAAS
- Service-Oriented Architecture (SOA)
- Software Engineering
- Software and Development
- Web Design
- Web Design and Development
- Web Development and Technology
- XML
- Storage
- Life Sciences
- Lifestyle
- Management
- Manufacturing
- Marketing
- Meetings and Travel
- Multimedia
- Operations
- Retail
- Sales
- Trade/Professional Services
- Utility and Energy
- View All Topics
- Featured eBooks
- Trending Resources
- New Resources
- Promote Your Content
- Partnership Opportunities
- Get RSS Updates
- About TradePub.com
- FAQ
- Contact Us
Share Your Content with Us
on TradePub.com for readers like you. LEARN MORE
Request Your Free Article Now:
"In-House vs Outsourced Customer Service: What's Right for Your Business?"
If you're considering outsourced customer care for the first time, take a look at our latest blog which covers the pros and cons of in-house versus outsourced customer service.
Considering outsourced customer service for the first time? It’s likely you already outsource many other areas of your business, but we get it: outsourcing those critical frontline interactions with your customers feels like a whole new ballgame. Which choice is better for your business? Below we discuss the pros and cons of in-house versus outsourced customer service.
Offered Free by: Blue Ocean Contact Centers
See All Resources from: Blue Ocean Contact Centers
Recommended for Professionals Like You:
Thank you
This download should complete shortly. If the resource doesn't automatically download, please, click here.
Thank you
This download should complete shortly. If the resource doesn't automatically download, please, click here.
Thank you
This download should complete shortly. If the resource doesn't automatically download, please, click here.
Thank you
This download should complete shortly. If the resource doesn't automatically download, please, click here.
