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Engage Your Global Audience with Multilingual Chat (Using Your Existing Call Center Agents!)
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"Engage Your Global Audience with Multilingual Chat (Using Your Existing Call Center Agents!)"
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Communicating in global markets is critical to business, yet engaging the 72% of internet users who don?t speak English is a huge challenge for many companies. That?s where multilingual chat comes in.

Download this eBook on GeoFluent Chat, Lionbridge’s advanced machine translation solution. GeoFluent Chat helps overcome the global communication challenge with the industry’s most advanced real-time translation solution. Its seamless integration into common chat applications enables existing agents to engage with chat users in their native language. The benefits of online chat are clear:

  • Improved conversion rates
  • Increased productivity of chat agents and overall call center
  • Deflected calls and emails to a lower-cost support channel
  • Increased first-contact resolution


Offered Free by: Lionbridge
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