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"[case study] high-volume hiring without sacrificing talent quality."

With rapid market changes, are you facing spikes in hiring demands? How will you quickly deliver the talent your company needs right now while ensuring a positive experience?

Do you need to hire a large number of roles in a short period of time to keep up with customer demand or support a new business initiative? How will you hire the right people quickly while remaining agile? 

A business services company had to hire 475 new customer service agents in a short period of time to support a new client, but it wasn’t able to dedicate internal resources to this large-scale hiring project. Find out how the company met the hiring goal with recruitment process outsourcing (RPO): 

• 475 customer service agents were hired in just 3 weeks
• quick implementation of an applicant tracking system (ATS) to automate and power the recruitment process
• over 1,100 candidates were interviewed in the 3-week period, resulting in more than 100 interviews per day

Read our case study.

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