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Conversational Commerce:  Driving Customer engagement and Business Growth
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"Conversational Commerce: Driving Customer engagement and Business Growth"

Learn why conversational commerce is such a game-changer for your business CX, and how the Vonage platform can help drive conversational opportunities to your business.

The convergence of digital channels, near ubiquitous use of mobile phones, and more seamless mobile payments have changed how business supports, services, and sells to customers.

Mobile commerce is emerging as a defining channel for many organizations, with research estimating that mobile will make up about 73% of ecommerce sales in 2021, and more than 10% of all retail sales by 2025.

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