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Collections Optimization: The ROI on Transforming Credit and Lending Customer Outreach
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"Collections Optimization: The ROI on Transforming Credit and Lending Customer Outreach"
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Learn best practices for designing and deploying a “treat-people-right-and-they’ll-pay-you-back” plan

Three things happen right away when you develop an omnichannel credit and lending program that aligns with the new CFPB customer outreach rules and proven personalization strategies:

  • Your customers will pay you before any other lender
  • You lower delinquency rates
  • You reduce loan losses

Watch this webinar to learn best practices for designing and deploying a “treat-people-right-and-they’ll-pay-you-back” plan that meets today’s heightened customer expectations.

Content includes:

  • 15 elements of an optimal collections operation (15:45 mark)
  • Case study: Top-50 bank (33:00 mark)
  • Case study: Super-community bank (27:55 mark)
  • Case study: One of America's best banks (36:09 mark)
  • Information about a complimentary workshop (34:40 mark)


Offered Free by: Perficient
See All Resources from: Perficient

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