Research Library

Free Ebook for Healthcare Leaders and Professionals

Healthcare’s labor shortage is having a ripple effect across all aspects of healthcare, especially patient access. Less staff contributes to delays responding to appointment requests, fewer available appointments, incorrect appointments, and growing wait times between scheduling and attending a visit--not to mention provider and staff burnout. 

With Mercer predicting that the industry will be 3.2 million workers short within five years, it’s imperative for healthcare organizations to find digital solutions that automate many of these tasks.

Download this free white paper to learn: 

• How online self-scheduling can alleviate burnout for call center and front desk staff. 
• Why automated provider matching can reduce scheduling errors and increase patient satisfaction. 
• How to overcome automation resistance with change management.

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