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"Avoid the price war, win through customer experience"

Learn insider knowledge from John Lewis and Argos - all you need to know to ensure your company has a profitable 2015.

What is better than insight on how John Lewis makes their customer experience their competitive differentiator?

Insight on how Argos, supermarkets and fast-food restaurants have done it too!

Revealing the key strategies top retailers have executed to increase revenue, demystifying the common myths that surround achieving a better customer experience in your industry, and providing you with the insider knowledge you need to ensure your company has a profitable 2015, this article is not to be missed by the forward-thinking Heads of Customer Experience, Loyalty and Insight.

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