There is no longer a comfortable wait-and-see middle ground when it comes to digital business: every business is now a digital business.
Business leaders can wait and be forced to respond to market change, or they can embrace digital and lead market change themselves.
Although we have been doing digital for years, businesses in every industry are re-imagining and re-inventing digital trust to gain and retain customers, business partners and suppliers. The nexus of digital trust – convenience, user experience, reputation, transparency, integrity and reliability – all rely on digital identity and entitlements. This is where the trust in digital for customers, partners, suppliers and the digital processes and data for all stakeholders come together and where digital transformation comes alive.
This report summarizes ongoing ISG research and analyses the intimate relationships between digital transformation, the enterprise journey to cloud, digital trust, new operating models and principles of cyber, and choices that enterprises need to make about identity and entitlements for the digital transformation journey.
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