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"The Innovative Retail Walking Tour. Get the San Francisco Retail Customer Experience Guide"

Get Inspired and See What Retailers are Doing to Combine Technology & Personal Connections in San Francisco. Explore In-Store Experiences, View Unique CX Features, and See How Forward-Thinking Retailers are Setting the Bar

Using technology to enhance the customer experience while still maintaining a personal connection with customers is an artful balance. But there are several brands that are doing this exceptionally well.

Download our Innovative Retail Walking Tour: San Francisco Edition.

• Includes a curated list of favorite digitally-powered in-store experiences, plotted along a two mile walking path
• Allows you to enjoy the tour on your own, and classifies each experience by CX feature and level of human interaction, while also explaining why the experience is important for elevating customer engagement
• Enables you to be inspired by the forward-thinking companies that are setting the bar with the new standard of omni-channel customer experience

Offered Free by: Hero Digital
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