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"The 7 Principles of Conflict Resolution"

How to Resolve Disputes, Defuse Difficult Situations and Reach Agreement

Mediator Louisa Weinstein offers seven principles you can apply to confront and resolve any conflict. How you
use language can either accentuate a conflict or defuse it by using “deep or expansive listening.” Much of Weinstein’s advice revolves around bypassing your initial defensive reflexes.

In this summary, you will learn:

• Confronting Conflict
• Personal Coaching
• The Importance of Mediation
• Seven Principles to Resolve Conflicts

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