Ultimate guide to compliance requirements, concerns, and solutions fo the contact center.
This resource is intended as a guide for executives about legal and regulatory compliance in the contact center environment with a focus on PCI Compliance. As organizations are evolving with the digital transformation wave, new sources of risk and ROI have arisen.
Call monitoring, PCI and SSN redaction reduce risk in many areas.
PCI redaction reduces data breach and fine risk.
Compliance monitoring reduces the risk of fines and legal action.
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