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"Executive Guide to Call Center Compliance"

Ultimate guide to compliance requirements, concerns, and solutions fo the contact center.

This resource is intended as a guide for executives about legal and regulatory compliance in the contact center environment with a focus on PCI Compliance. As organizations are evolving with the digital transformation wave, new sources of risk and ROI have arisen. 

Highlights: 

• Call monitoring, PCI and SSN redaction reduce risk in many areas. 
• PCI redaction reduces data breach and fine risk. 
• Compliance monitoring reduces the risk of fines and legal action.

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