Learn how a financial institution reduced MTTR by 40% with AIOps implementation
AIOps is the process of integrating big data and artificial intelligence into IT operations in order to boost organizational efficiency and expedite the analysis behind decision making.
In this case study, we will examine how a financial institution overcame resource intensive protocols and reduced mean time to repair (MTTR) associated with online banking offerings.
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Windward Consulting empowers clients to plan, build, and operate highly efficient IT infrastructures and services that are tightly aligned with business processes. Since 1997, we have provided Service Management, AIOps, and DevOps solutions to over 500 clients around the globe with more than 3,000 projects. This experience and expertise enable Windward to serve as a trusted partner, providing clients with a unique blend of expert process knowledge, technology acumen and deep operational experience.
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