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Deploying technology to create efficiencies and empower your workforce
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"Deploying technology to create efficiencies and empower your workforce"

Explore how key players in the insurance industry are harnessing technology to streamline claims and underwriting.

Striking the right balance between automation and the human touch is a top concern for every insurance individual, and it’s especially crucial in claims.

The challenge remains how to utilise technology to enable efficient, accelerated claims management and in turn, provide a smoother customer journey to reduce customer query response times from days to seconds. But it’s a big ask – so how do you achieve this?

Read this whitepaper to hear senior claims professionals from Aviva, AXA and Allianz discuss how to:

  • Build a strategy to drive innovation: Invest strategically in technology to streamline claims & underwriting and create hyper-efficient workflows with limited resources
  • Create a superior employee experience: Reallocate your claims teams to focus on complex claims to maximise human efficiencies and provide true job satisfaction
  • Transform the customer journey: Find the perfect balance between automation and personalisation
  • Turn innovation into a competitive edge: Foster a culture of innovation capable of harnessing multiple technologies to dynamically meet your customer’s needs
  • Learn lessons on what’s worked – and what hasn’t – and build the confidence to take risks to make a positive change in your claims department


Offered Free by: Appian
See All Resources from: Appian

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