Request Your Free eGuide Now:

"Before You Go to RFP, Get Friendly: A Guide to On-Site Contact Center Visits"

From cultural fit to the physical work environment, these are the things you should be looking for during your contact center visit.

Picture this: You’re in the RFP process for a new contact center partner. You have a short list of participants. You give them a couple of weeks to return their answers, and then you spend a few more weeks poring through those answers with your team to eliminate the deal-breakers and discern the winner.

Offered Free by: Blue Ocean Contact Centers
See All Resources from: Blue Ocean Contact Centers